Water Damage Repair and Restoration

We are water damage restoration specialists and are ready to restore your Knoxville home back to pre-water damage condition. We quickly extract the water and then dry your property using state-of-the-art equipment. SERVPRO of West Knoxville / Concord uses moisture monitoring equipment to effectively measure and document the drying process to ensure your property is dry.

Please refer to our Water Damage Tips—Until Help Arrives Guide and follow these tips to protect yourself and your property.

Have Water or Flood Damage?
Call Us Today – (865) 690-9658

Locally Owned Company with National Resources

SERVPRO of West Knoxville / Concord is locally owned and operated—so we are part of this community too. We are also part of a national network of over 1,700 SERVPRO Franchises and special Disaster Recovery Teams strategically located throughout the country to respond to large scale disasters.

We are proud to serve our local communities:

Why Choose SERVPRO of West Knoxville / Concord?

fast response to water damage

We’re Faster to Any Size Disaster

SERVPRO has over 1,700 U.S. and Canadian Franchise locations, strategically positioned to be faster to any size disaster. If your Knoxville home or business is affected by water damage, we can provide an immediate emergency response that helps to prevent secondary damage and mold.

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highly trained water damage restoration technicians

We’re Highly Trained Water Damage Specialists

As leaders in the water damage industry, we have advanced training and expertise, not to mention a tremendous amount of hands-on experience. We use this training and experience to quickly dry your home and restore it back to pre-water-damage condition. Our process includes documentation of the drying process to validate your property is dry. Learn about our water damage training and certificates.

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fast water damage cleanup

We Use Advanced Drying Equipment and Techniques

We invest in the latest technology and equipment because it helps us restore your home more quickly and to minimize cost. This equipment allows us to detect hidden moisture and extract standing water quickly and efficiently. We also utilize professional-strength cleaning, sanitizing, and deodorizing products to cleaning and sanitize the affected water damage area for your comfort and safety.

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Our Water Damage Restoration Process

Since every flood and water damage scenario is a little different, each one requires a unique solution tailored for the specific conditions. However, the overall water restoration process remains the same. The steps below detail our restoration process for the typical water-damaged property.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration